So, um, OK,

Justin, can I step in and say something? Yes, please.

So, I mean, I do some of what Hope does with the email, but and this may be I guess I'm looking at you, Hope, as it may be a suggestion for your next step.

And that is every night.

I like to do everything at night so that I my brain has the subconscious time to work through it during the nighttime.

So when I wake up in the morning, boom, I go.

but I'll have it take a look at my, not only my email, but look at my calendar for the next day so that I know what's coming up and that I can plan for my tasks.

So that was just something I wanted to add too because we're kind of talking about agents.

that's cool

that's great so in that respect i think ai is very very helpful just for day-to-day functioning but other things that i'm looking at custom lmns and custom gpts to help with service problems so for example if i've got a customer that calls in and says they have a problem with their irrigation system I'm not always available.

My technicians aren't always available.

So either having that be something that the customers can work on, I'm not sure if they can communicate.

I want them to go through us still because otherwise they may just find another irrigation person to go to.

But if my admins can answer those questions and ask the bot, hey, this is a problem that I've got and we've trained it on how we do things, then they can tell that customer exactly what's needed and what we need to do and what our pricing is in order to fix that if they don't want to do it themselves.

Other things that I worked on or have worked on, and I'll share this.

Nice.

Farther north of the house, past the lookout on Colby Mountain, is an active volcano, Mount Lassen.

And through some miracle, it's been untouched by catastrophic wildfire.

The, um, Camp Fire came from this side and almost got to Forest Ranch, and then the Park Fire came from that side [laughs] and almost got to Forest Ranch.

So the concern is that it's kind of, you know, it's in the barrel of the gun, so to speak, and it's kind of the next thing that, you know, folks would expect to, to burn.

Did you, did you know what the risk was?

I knew we were in, like, a high-severity wildfire zone, but then I got a job do- coordinating this group, and they just were like, "Here's a computer and a desk.

Make good fire happen." And I started doing research, and I got- I came across a website called wildfirerisk.org.

And according to that website, we live in a community that's at higher risk than 99% of the communities in the United States.

Yeah, and the problem a lot of the time is the fact that people... who've been scammed are so embarrassed about it, they don't report it, they don't do anything about

it.

Yeah, it's very, very hard to report.

And, you know, we've got to reassure people that, you know, police take it very seriously.

It's just like a traditional crime, really, which has got a cyber element.

So you'll see... marketplace scams which is traditionally deception now we're seeing that cyber element so we have got to encourage people that you know you're not alone out there this is a legitimate crime and you need to report it and people need to understand where the correct place to report as well so the actual police can investigate the crime Anybody who's been affected by a scam needs to report it at www.cyber.gov.au. That report goes direct to the police and they will take direct action.

But I would encourage people, don't be embarrassed.

What's the rate of recovery of money if there's an investment scam, say, for example, and someone's lost $20,000 or $30,000, are they really likely to get their money back?

yeah and the the problem a lot of the time is the fact that people who've been scammed, are so embarrassed about it, they don't report it, they don't do anything about it.

Yeah, it's very, very hard to report.

And, you know, we've got to reassure people that, you know, police take it very seriously.

It's just like a traditional crime, really, which has got a cyber element.

So you'll see... marketplace scams which is traditionally deception now we're seeing that cyber element so we have got to encourage people that you know you're not alone out there this is a legitimate crime and you need to report it and people need to understand where the correct place to report as well so the actual police can investigate the crime Anybody who's been affected by a scam needs to report it at www.cyber.gov.au. That report goes direct to the police and they will take direct action.

But I would encourage people, don't be embarrassed.

I know it's extremely hard.

What's the rate of recovery of money if there is an investment scam, say, for example, and someone's lost $20,000 or $30,000, are they really likely to get their money back?

Do you feel more lucky that we have the rulers that we do compared to the sort of Æthelred the Unready and...?

Well, I, I think I went into it not, you know, not imagining that a return to medieval kingship would be a good move [laughing] in terms of the Constitution.

So but what it, it, I...

What I find interesting is that I think in Britain, there is, the, the cultural identity of all the sections of Britain that aren't England are quite strong and well-defined, and the cultural identity of England is quite wishy-washy.

And a lot of people say, "I know what it means to be in London, to be a Londoner, to be from Cornwall, to be from Yorkshire, to be from Kent," but what does it mean to be English? And I don't think there's much of an answer other than, "Well, we've got that, that heritage, that past.

That's what we are.

We, we're the people who came out of that past, and the key part of our past is our kings and queens that wore the crowns that are still on everything." And so I sort of feel the story of our kings is sort of vital to England's sense of identity.

Yes.

With that in mind, let's grow.

Hello everyone.

I'm David Mitchell, and I'm here to talk with you today about navigating difficult conversations.

If you're a coach, an educator, a parent, a spouse, a friend, an employer, a supervisor, or even as an employee, you're probably going to have some difficult conversation opportunities arise in your life.

And more times than we like to admit, we really can't just stick our head in the sand and, and ignore the situation.

Sometimes we need to go ahead and initiate that difficult conversation rather than letting it fester and get more difficult.

So by navigating it, I mean finding a way to approach uncomfortable topics in, in conversation in a way that helps avoid unnecessary confrontation.

Mm-hmm.

The, uh, AI process that I have doing that has to take a look at every single proposal for, well, has to look at the most recent proposal for the customer and take a look at what was done on the system so far and make some deterministic, okay, does the proposal contain these pieces that help that person get to 100% or not, uh, but, uh, just 100?

Mm-hmm.

And there's all these documents you've got to gather for it.

Just go to, and, you know, maybe, like, for me, that could be I've gotten a couple emails from my accountant who's told me I've got to get all this information.

Just tell AI, "Hey," connect it to your Gmail account or your, you know, your whatever other account you've got, and just say, "Hey, go to my emails, go through it, find all the emails from my accountant, and create a list of all the things that he's asked me to gather for my taxes."

How did that look, and how did you get into the world of AI?

Well, [chuckles] so let's see.

Tech background, I did software development and consulting, uh, right out of college.

And then I was in IT departments.

I did large-scale project deployments.

We did a whole Salesforce integration for a company.

And there was one particular company that I worked for where we would work, the winter months was w- were when we would do the most work.

Yeah

[laughs]

[laughs] So I've always, always enjoyed fitness.

Um, I, I started lifting weights, um- In high school, probably 15 years old.

Believe it or not, I was actually small, small, small kid.

Think I graduated, when I graduated boot camp, I think I was 145 pounds-

It'll get you.

So, um, but yeah, so you know, I, I, you know, some days I'm tired and I don't feel like doing it.

Um, and so you know, I've tried the coffee in the morning, I've tried the pre-workouts and like on- you know, once you do the pre-workouts it's not fasted cardio anymore.

So what are some practical steps that homeowners can take to reduce their water consumption and potentially prepare for a dry summer?

Yeah, that's a great question.

And it's kind of in two parts.

So about 55% of potable water for Nova Scotians comes from municipal water supplies, so public water utility, and the other 45% is coming from dug or drilled wells.

So the first thing for water conservation, obviously, is making sure that you've updated your toilets and your shower heads and things to low flow.

That is key.

We have to talk about practical things like when we're washing our cars, things where when we start getting into that critical situation, something has to give.

Do you think that some of the lessons learned by municipalities with those previous events can be put into action for drought? I mean, you know, what have we learned about emergency preparedness?

Yes.

And ultimately, 'cause me and Rob and Lee, we're, we're there as panelists really, and so we- we've got to be flippant, we've got to b- you know, we've gotta take the piss, we've gotta try and break the format.

You can't simultaneously care about it.

And Peter really cares about it, and he's thinks about the balance of the guests and what lies they should say and that, you know.

So he, he's just, he...

And, and he's the one that said we've never had to record more than once in a day.

Loads of shows, QI, they have to do two a day, that sort of thing, and that really hits the quality.

Yeah

With that in mind, let's grow.

Hey everybody, I'm David Mitchell, and I'm here today to talk to you about developing a culture that honors the relay baton and how defining roles and responsibilities for each relay leg supports that.

Good ideas are often birthed after struggles or failures.

My teams had a few of those, and it led to setting up this system that I hope will help you avoid some of those uncomfortable moments.

Let me tell you about two of the most painful failures.

4x800 meter relay at state championship ran great.

Over four seconds better than any time that year, school record, but got passed on the anchor and finished second.

you

know, all kinds of interesting stuff.

So that's interesting.

Definitely.

Another one was, uh, Casey Combest, who still has the high school national record for 60 meters at 657.

That was the first national record I ever saw.

And that was in the Nike Indoor Nationals, the very first one by that name in Columbus, Ohio in 1999.

blessed to meet a lot of people and do a lot of things, but

Um,

Natalie and Derek were, were, uh, people that their, their, their children that were competing and they weren't getting recognized and they didn't know how they compared.

And so they just started it and it's blossomed into this whole huge thing.

And, you know, I, I would hang up, um, record boards.

I would hang up standards to qualify for state.

I would hang up, uh, regional standards and like additional qualifier.

You got to enter two into regional, but if you had such and such a time or jump or whatever, then you could add more than two.

Like anybody who's been around something that long, there's a passion and a love for it, right? How do you prevent yourself from burning out or losing the love, right? As some people say, how do you maintain that sustainability and longevity in such a sport like this where you know it's very taxing sometimes from season to season?

So when you look back over some of the things that you believe when you first started earlier in your career, what do you think you would have changed or what changed? And what refined over that time period where, you know, through your experiences or through your lens?

Well, I would say one thing that changed, um, in me, as the years went by and my perspective on things is, I think when I was a young coach, and I think this is probably true for a lot of young coaches, there's a great drive to prove yourself.

You want to be accepted by the older coaches.

You want to be recognized.

You want to compete.

And all those things are good and should be a part of a coach's makeup, I think.

But sometimes, for me personally, As a really young, first starting out coach, it was a little bit more about me than it should have been in my own mind.

So how do you communicate that to the leaders on your team and the support staff? Who are the other leaders on your team so that that vision stays through and through?