David Karp
American businessperson
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APPEARANCES
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Aug 18, 2026
Ep # 192: Speed Beats Capability in Every Build vs Buy Decision ft. David Karp (SVP, Customer Success, Billtrust)
A
19:46Adil SalehHOST
So what is that you guys are thinking as, of course, you being a decision maker yourself?
D
20:06David KarpGUEST
How fast do you need to go to get to some of the capabilities that you need? And then are you going to get there at the time you need to and then be able to scale if you do it yourself or if you leverage some other tools to help you do it? There's a tradeoff there and there's decisions we're making where, no, this is a place where leveraging a broader third party capability is going to help us go faster and scale.
D
20:35David KarpGUEST
We put a lot of effort and focus on On data, it's the right thing to do for our customers, which is where we're focused and for us to grow as a business.
A
22:50Adil SalehHOST
And if I flip it like on the other side, if you talk about the people versus the AI, what's your viewpoint on that?