And the tools are only programmed to work a certain way.

That's right.

And as I said a few moments ago, We want to make sure if you're great at what you do, we just want to make sure that that's coming across.

Right.

And just like a human is sort of designed to to look for incongruence in information like we are sort of predisposed to trust.

But the moment we start to see breaks in that trust through incongruence of information, it starts to create a little bit of nervousness.

It's like, is this individual or is this business really careful in curating their business in such a way that it's representative that he or she is somebody that's going to handle such a big transaction for me? So I want to make sure that that consistency shows through just in the same way that the consistency in the transaction we expect to show through.

It's just going to demonstrate that you're a lousy agent, I think, at some point.