
David Beddy
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Aug 19, 2026
David Beddy
18:03
18:11
18:24
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18:58
32:37

Jonathan ForsterHOST
Um, when-- Can you give me a bit more of a sort of an insight into how you, how you actually engage with clients and the different ways in which you, you, you build those relationships?

David BeddyGUEST
relationships?I suppose the essence with, with what we're doing is, um, still an awful lot of our business comes via tender, by a tender, where you don't really have that much control of the client.

David BeddyGUEST
Um, but what you do find with tenders that they are very much geared towards recognizing sustainable approaches and stuff like that and, uh, the environmentally friendly approach, everything that...

David BeddyGUEST
Then what we like to do is we like to get involved with the client at several diff- several different levels.

David BeddyGUEST
And if we look at a multi-site organization, we would argue at any point in time that, uh, let's say a client has got 70 buildings, they're probably in a process of refurbishing five to 10 of those every year.

David BeddyGUEST
They're possibly, uh, selling off some of the buildings and buying new ones, so they've got new builds happening, and then they've got churn that is happening all the time within the rest of the building.
13 MINS LATER

Jonathan ForsterHOST
That's one of the, the things that you've-- you're really sort of strong with about, uh, yeah.