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Daniel Nicholson

Australian rules football player

Aug 23, 2026

7:42
So how did you start working there? What was that path even like?
7:46
So I moved to Columbus, uh, 2017 to manage my first restaurant.
7:52
Uh, so I was a kitchen manager, and then things evolved.
7:56
I ended up being a, you know, general manager, assistant general manager.
8:00
I ended up working at Service Bar, which is, um, Middle West Spirits' restaurant attached to their bottle shop.
8:07
So I started doing that and I realized I have four kids, I can't be a restaurant manager my whole life.
8:12
The hours were crazy, so it, it turned into this thing where I was like, "I can't." So I actually was gonna get a job as a food distributor.

21 MINS LATER

29:28
I was right in the same lane.
8:36
that will be incurred from doing smaller, more frequent
8:42
jobs.
8:49
I think to kind of answer your question is my opinion is it kind of depends on the business size of what you work with at that time and also kind of regionalization of kind of what the implementation is looking at now.
9:04
my maturity within kind of implementation over the year is that businesses were a lot more kind of patient with larger projects going on for one year, two years, three years, where they're not as patient for that anymore.
9:17
And an investment within kind of our space has been identified because there's a business problem, which is a growth problem or something around it, which is blocking them, where they want to be able to get the value of that as quickly as possible.
9:34
probably without spending too much time on it, is it depends on the size of the business.
9:37
If we implemented one of these solutions for the first time, it's actually going to be a big bang.

36 MINS LATER

45:15
Do we think that we're going to be relying on AI consultants being brought into the team and therefore expanding the team footprint a little bit with this new skillset? Or is there now an expectation that everyone needs to be AI trained? Everyone needs to be able to implement their own particular workstream via SCM, via finance with the additional expertise around AI to understand that part of the solution as well?

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