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Daniel Freeman

Daniel Freeman

Psychologist

Jul 15, 2026

31:32
And so that's sometimes a difficult thing for us to have to sort of explain to the clients.
31:38
I understand why as well, right? Like, so when we talk about people in their medical history, it's very personal, right? Like, you know, I guess having done this job for so long, I'm somewhat desensitized, right? Nothing really shocks or phases me these days when it comes to people's health.
31:53
But in reality, it is, it's incredibly difficult, right? Like we, when we talk, we'll take it back and I will definitely come back to mental health.
32:00
I'm not dodging the question.
32:01
But, you know, when we talk about, you know, the guy who was snowboarding last weekend and blew his knee out and he needs knee surgery and you sit him down and you say, look, you know, we're not going to be able to cover that knee.
32:13
Your covers will cover everything apart from that knee.
32:15
But unfortunately, you know, you may need surgery on that knee.

20 MINS LATER

52:04
Can we talk a little bit about, I know we're probably getting to the end of it, but I guess things that have changed over the years, you know, like paper applications, the digital, is AI being used on medical records? Are there privacy issues there? What's sort of happening? What are the big changes and
4:57
How do we get past that?
4:58
Yeah.
5:00
And that's the second piece of it.
5:01
So when we acknowledge the fact as leaders, whether it's us, people we're around, people we're close to, when we acknowledge the fact that as leaders, it can be lonely and And when things are lonely and there's no one else to lean on, we're the only person making the decision.
5:16
And when you're the only person making the decision, there's a lot of stress buildup.
5:20
Because if it doesn't go right, it reflects on you, right? That's not anyone else.
5:24
So then things become urgent.

5 MINS LATER

10:35
Is that what I'm hearing you say?

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