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Daniel Cambage

Daniel Cambage

Head of Specialty Casualty Claims at Berkley Specialty London; insurance industry expert in claims management and leadership

Jun 15, 2026

1:00
Coming to you first, Dan, why was it decided to run the survey?
1:04
Thanks Rowan.
1:06
So as a next gen group, we sat down at the beginning of 2025, can't believe it's that long ago now, looking at the different things to explore within the claims community for the upcoming year.
1:19
And AI was sort of front and center given how topical it was in the news and how we're all starting to use it.
1:26
But it was still very much an unknown within the claims community and I think Lloyd's in general.
1:32
And even amongst the committee, there were real variants in use as well.
1:36
So it felt like everyone was talking about AI without actually saying a lot.

24 MINS LATER

25:26
And what does that mean in terms of jobs going forward? Is that broadening the roles that could be available? And what does that look like from that perspective?

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