D
Dan Spray
2
APPEARANCES
1
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Aug 10, 2026
Scaling MSP Operations with Domotz and AI Automation (EP 1052)
10:35
10:55
11:20
26:30

Dan SprayGUEST
And one thing I appreciate about Domotz, I, I think I said on the, on the last one we did, um, with our partners, like, that we use, like we-- [chuckles] Just like I expect our, our clients to come to us and say, "What can we do? How can we do it better?" Like, I go to them and say, "Hey guys, here's something that I need.

Dan SprayGUEST
How can we do this?" And, and Domotz is one of the best ones that have come to the table and, like, listened and set up weekly meetings or monthly meetings with leadership that is like, "Here's, here's what the real world is," as I say, like, "Here's what the real world is looking at." Um, and they've been really, really good about making changes to their interface or making changes to various components.

Dan SprayGUEST
Um, the MCP that they, they've come out with is, um, has just been a, a game changer for us, um, and I'm sure would for others.
15 MINS LATER

Marvin BeeHOST
Let me first ask, what are the types of things that you had to put in place to make that happen? 'Cause a lot of people, you know, talk about transition, but then have a hard time transitioning, if that makes sense.
Scaling Your MSP With Business Units (EP 1051)
13:31
13:46
13:50
31:48

Marvin BeeHOST
I want people to get an idea of what you're doing before we tell them how big you are.

Dan SprayGUEST
What do you do? How do you do it?" And things like that, right? I f- I, I hate the word scope of work.

Dan SprayGUEST
In our o- in our organization, if it's technology related, if it's IT related and it needs done, we do it.
18 MINS LATER

Marvin BeeHOST
Logistically, how are you actually doing that support in terms of, you know, people in locations? Are you sending people out to, you know, remote areas? Are you partnering with any local techs?