that on the other side of those difficulties are the solutions are what we're going to achieve and what we want to do and you've just demonstrated that through a fantastic story thank you so much for that amazing share dan people people you've talked about recruiting and taking people on the stronger business together we we believe in growing your people so they grow your business what have you learned about growing people that maybe you'd wished earlier on in your career

I think, so I'm going to answer this with my industry hat on specific to free agent and the business here.

I think actually some of the best people I've taken on have not been from an estate agency background, which I find really interesting.

So in terms of growing people and having people come into the business, actually I've always felt, and I still actually feel this way, I think all I want somebody that's got experience in estate agency, that understands the industry, that knows the highs, lows, the constant rollercoaster on a daily basis.

You can be the best estate agent in the world one second to one client because you've just exchanged and you've sold the house and you're brilliant.

You're the best thing since I spread.

And the next call or the next email is somebody that's not using you, that's not happy because they haven't got a viewing on their house.

What can we do to simplify and improve and then use AI to make that process experience even better? for our customers so brilliant lovely i loved your answer to that fantastic so what's what's one thing that you will think about and do next week one thing oh there's many things i'll