Skip to main content

Dan Giles

Sep 8, 2026

8:49
How did you kind of manage that the customer kind of changed there?
8:53
Yeah.
8:53
So like I say, it was, it was difficult because not all of the customers that were like existing Andy gas customers were aware of what was happening.
9:03
So it was difficult when we were ringing Ryan customers to book work in because they were expecting.
9:08
to speak to the person they'd normally speak to on a phone from Andy Gas and they were expecting the person on the other end to work for Andy Gas.
9:15
So yeah, it was tricky and just trying to, the ones that weren't aware, trying to build their trust at that point because all of a sudden we're trying to tell them we're going to come and do their service.
9:25
They're not really aware of who we are, even though we'd operate in the same area.
14:19
What was that transition like?

We value your privacy

We use cookies to understand how you use our platform and to improve your experience. Click “Accept All” to consent, or “Decline non-essential” to opt out of non-essential cookies. Read our Privacy Policy.