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Dan Fernandez
Vice President of Digital Marketing & Strategy at Concord Hospitality, chairing its AI Steering Committee and a HSMAI 2025 Top 25 Extraordinary Minds honoree.
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APPEARANCES
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Oct 5, 2026
Concord VP on Piloting AI in Hotel Marketing
16:00
18:19

Jordan HollanderHOST
Could you talk a little bit about Bonafide and how you guys are piloting them and what the goals are there?
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16:08Dan FernandezGUEST
The old mentor, Tim Sullivan, I worked with at Cendyn sits on their board, and really sharp tool.
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16:17Dan FernandezGUEST
And we get asked the question a lot of, "What can I do to both get my hotel to show up in AI, to make sure that our content that is in AI is accurate, that it's talking about my hotel the way that is in our brand voice, and that it should be communicated?" And we're always looking at a number of AI tools, and this one kinda stood out, both from the reporting platform is incredible, and also the fact that they integrate really well, not just independent properties, but with branded properties as well.
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16:51Dan FernandezGUEST
And a lot of times that brand's tech stack is pretty silent and they keep that close.

Jordan HollanderHOST
What's one thing that you think everyone in the industry believes right now that you think is wrong?