Podcast appearances · Radar

Cressida Hamilton

Cressida Hamilton is founder and CEO of Chryse Coaching & Consultancy, an executive coach (formerly HSBC Bank PLC Group Chief Administration Officer) and author of "The Art of Self Advocacy."

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APPEARANCES

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PODCASTS

Aug 24, 2026

Landing your message, with executive coach Cressida Hamilton

Aug 24 · 50m

AliceHOST

4:51

Yeah.

Cressida HamiltonGUEST

4:51

So first of all, we should caveat and say obviously not everyone struggles to land their message in operations.

Cressida HamiltonGUEST

4:58

I've worked with many very effective communicators in the operations space, but it is one of the things that a lot of clients come to me for.

Cressida HamiltonGUEST

5:10

Mm-hmm.

Cressida HamiltonGUEST

5:11

And I do think it can be quite challenging.

Cressida HamiltonGUEST

5:13

And to be honest, Alice, I think there's three reasons.

Cressida HamiltonGUEST

5:15

I think there's three reasons why ops professionals maybe don't land their message.

25 MINS LATER

AliceHOST

30:12

So thinking back to your COO days and your days in the finance world, I'd love you to share an example of a time where you've gotten communication wrong and what you were able to learn from that.