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Cos Michael

Cos Michael

Owner of Pisces Fish and Chip Shop in Heswall; frequent guest on The Ceres Podcast discussing fish and chip shop operations, supply chain challenges, and hospitality leadership.

Jun 9, 2026

43:49
They don't care what the, yeah.
43:51
Well, yeah, it is.
43:53
Anyway, to get into nitty gritty, she'd been there for a good hour and a half.
44:00
but most of that time was her waiting for me to come to her to give her some new guidance or point her in the right direction.
44:09
So I said to her, listen, is there any way now that you've been, can you just come back maybe and we'll go through everything that you need to ask questions, draft them all up, come back and see me in the morning because I feel like I'm wasting your time and you're actually hindering me with all due respect.
44:25
I wasn't rude to her or anything like that.
44:28
And she goes, no, I've got to do it.

24 MINS LATER

68:34
So tell us a little bit, summarize what is Boston Matrix for those that are listening.

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