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Cory Whelan

Aug 27, 2026

35:53
You know, what, what's the first step in terms of trying to figure out what's going on with, with this individual? Uh, you know, how do you guys figure out how to help them?
36:00
Yeah.
36:00
So the very first step is we, we, we kind of have everybody on that side on, on what we call a universal protocol with, again, if you're familiar with some of Greg's work or Ron Dimusi, who just published on universal protocols work, it's a method to kinda minimize any challenging behavior while we're trying to figure out what's going on.
36:20
So I think I skipped over this part of the story, but when I was in-- finishing grad school with Greg, the-- an opportunity arose to help open up an inpatient unit at a, at a hospital in Massachusetts And I jumped on it 'cause it, it was kind of like exactly what I wanted to do, the student-- the, the clientele I wanted to work with and, and we were charged with opening this specialized needs unit that would provide inpatient level of care for, you know, clients with autism and severe behavior such that they were, you know, coming from emergency rooms or, or, you know, being ambulanced in and all this.
36:52
And so one thing Greg really kind of taught us at that point was we should be, you know, these learners or these clients were getting admitted at like two in the morning when maybe I wasn't there, or a behavior analyst wasn't there to kind of do damage control to keep everybody safe.
37:05
And so we, we set up these systems of universal protocols, meaning we trained all the staff to know exactly what to do to do your best to prevent challenging behavior [clears throat] until we understood it a little bit better, until we could do our assessments, until they were ready to be exposed to, to conditions that might typically evoke challenging behavior.
37:23
And so there's a lot to universal protocols, and I'm happy to go more into them, but essentially we do the same thing at Seasons where those first-- that first day or first couple of days while we are actively conducting our practical functional assessment, the staff kind of understand or know, okay, we're not gonna do a ton of teaching today.

30 MINS LATER

67:59
... on the fifth one, and you know, that sort of thing.

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