How did that outsider then turn into insider perspective shape the changes you wanted to take?

Yeah.

So I think my, the big experience that I think about in doing intervention work before I moved to shelter was I was working with a mom who had, I was working with her in just a sort of a family support capacity, but she one day was ready to leave.

She was very at risk.

It was very dangerous.

And we were sitting in my car in a parking lot and for hours calling shelters, calling emergency supports.

And the answer, of course, no one had any space, which is very common.

So I'm curious of what does the data tell us about where the real gaps are in the broader system and maybe not just in the shelter practice?