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Cleo Whitty

Senior Property Manager at Novak Properties in Dee Why, Northern Beaches, Sydney, and regular guest on The Property Doctors podcast (listed as "Cleo Whitty").

Sep 10, 2026

1:51
Uh, myth one, once my lease end, uh, uh, date arrives, I can simply move out that day without giving notice.
2:02
Buzz.
2:02
False.
2:03
[laughs] You have to give notice, even if your contract's ending or comes up for an end.
2:09
So doesn't mean the contract just automatically terminates at the end of that lease date.
2:15
You're giving the owner 14 days notice prior to that, that you're gonna move out at the end of that lease, or if you wait for that date, um, on the day and you say, "I'm moving out," you then have to give the owner 21 days if you let that date lapse.
2:29
So no, you can't just move out just 'cause your lease has ended.
5:30
A landlord can enter the property whenever they want.
2:04
What? What? What? And so how can you not know that microwaving fish is going to stink out our entire office?
2:13
It's being selfish, honestly.
2:16
It's being selfish.
2:17
It tastes nice.
2:19
It does, but the same goes with fish sauce.
2:22
I can't handle the smell of fish sauce in, like, the Thai cooking or whatever.
2:27
It smells like someone's taken their shoes off.
3:29
What about air conditioning?
5:35
against a bond before they've even moved out?
5:38
Yeah, they're going to transfer their bond to the new approved property before they've moved out, 100%.
5:45
And then what's going to happen is, I love how they say the word approved claim.
5:51
So when an agent now has a bond claim, in place and they do an outgoing and they know there's going to be a conflict.
6:00
What that agent will do is they will claim an amount straight away before the tenant because a lot of the time going to end cuts and nuisance and for the sake of say $300, the tenant will go, you know what, I'm not fighting the agent.
6:13
they can have the 300, right? So if it's a big amount, of course, you're going to, or any amount, you're going to justify it.
6:21
But sometimes it's a race to who's going to put that first claim in, because the first person that puts the claim in is the applicant.
9:07
So how do you anticipate what's going to materialise when the tenant moves out?
7:51
Pretty incredible.
7:53
It is incredible, and I hope we keep these structures.
7:56
I know places like the tram shed at Narrabeen and things that are very, very heritage, you know, but there's still other properties that we have that, you know, it'd be a shame to knock down and rebuild.
8:08
I'm sure every suburb, Manly in particular, would be, you know, almost every second street, second, you know, building must have some kind of links to being heritage, but...
8:22
Yeah, I really think that it makes up, you know, part of our culture on the beaches, having these properties to remind us, you know, certain iconic places like the old sands that got, you know, pretty much bulldozed and redone, redeveloped for someone that grew up in the area.
8:42
I found that sad.
8:43
Like I just, you know, all the bands used to play there, all the...
12:28
Dane glass
3:27
Are owners removing their tenants as a result?
3:33
I don't believe so.
3:34
It hasn't ever escalated to that point.
3:37
If anything, it becomes more of a nuisance.
3:40
Landlords don't want to be contacted by owners in the building.
3:44
They don't want to have that discussion.
3:46
Please get your tenants to stop parking in the visitor's car spot.

5 MINS LATER

9:18
Does it get nasty?
2:03
But it leaves a lot of room for error, Cleo.
2:08
It certainly does.
2:09
We had open homes yesterday.
2:10
It doesn't matter how experienced you are, how new you are.
2:15
There's always something that can arise at an open home that leaves you unprepared or guessing or laughing or just in pure shock.
2:26
It's a short timeframe to get through a lot of people to see the property.
2:32
Keys have always been a problem in property management.
5:49
what about the I wasn't notified?

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