
Christina Wingers
Senior Product Owner, Fraud Solutions at Q2; expert in account takeover risk and fraud decision-making.
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Jun 9, 2026
Beyond the Binary: A Smarter Response to Account Takeover Risk
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4:19

Jim YoungHOST
I know I said it, but I wanna make sure from you, is that really still true given how much fraud technology has evolved?

Kristina WingersGUEST
So when I talk about fraud decisioning being binary, what I really mean is that the response options are still pretty binary, even if detection's evolved a lot.

Kristina WingersGUEST
So banks and credit unions have gotten a lot better at identifying suspicious behavior.

Kristina WingersGUEST
We have MFA step-up authentication, behavioral analytics, device intelligence, third-party signals, all these different things, and they've all improved a ton.

Jim YoungHOST
So you, you basically started to go into my next question, which is, this isn't really a new problem, but why does it feel like it's more pressing now? I mean, it's not ideal, but if it's been around, what's, what's making it maybe a, a bigger problem now?