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Christina Wingers

Christina Wingers

Senior Product Owner, Fraud Solutions at Q2; expert in account takeover risk and fraud decision-making.

Jun 9, 2026

1:48
I know I said it, but I wanna make sure from you, is that really still true given how much fraud technology has evolved?
1:55
Yeah.
1:56
So when I talk about fraud decisioning being binary, what I really mean is that the response options are still pretty binary, even if detection's evolved a lot.
2:07
So banks and credit unions have gotten a lot better at identifying suspicious behavior.
2:12
We have MFA step-up authentication, behavioral analytics, device intelligence, third-party signals, all these different things, and they've all improved a ton.
2:21
But most of the decisions still happen one event at a time.
2:25
So maybe a login looks risky and the user gets stepped up.
4:19
So you, you basically started to go into my next question, which is, this isn't really a new problem, but why does it feel like it's more pressing now? I mean, it's not ideal, but if it's been around, what's, what's making it maybe a, a bigger problem now?

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