Christie Horvath
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Jul 17, 2026
Why Pet Insurance Is Broken - and How WAGMO Is Fixing It!
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7:32Christie HorvathGUEST
in my mind, this has been like a nine year journey, you know, but in, in the early days.
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7:39Christie HorvathGUEST
So I started this in business school and I was fortunate to, to have like what I like to call a little sandbox to plan where, you know, I had this summer between my school years where I could experiment a bit and, and, You know, I had a bit of a safety net.
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7:57Christie HorvathGUEST
But where I started is talking to customers, talking to pet parents and trying to get a sense of, you know, how would they use this product? Would they actually use this product? Do they need this product? And then once I had conviction that pet parents were interested, at least conceptually, in where I was going, I spent a ton of time with my professors.
20 MINS LATER
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27:58Kris KovacsHOST
How is the introduction of those tools and those capabilities changing both your product and how you develop it, but also how you lead?