
Christian Trummer
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Oct 3, 2026
Chain Reaction with Bitpanda CEO Christian Trummer
5:09
5:23
5:35
5:43
5:50
C
4:55Ciaran LyonsHOST
So for yourself, how is retail crypto investing changing? Like over the last 12, 24 months, what's the biggest changes you've seen from the retail investing side?

Christian TrummerGUEST
Yeah, I would say the biggest change, so when I really compare from 12 years ago, from the beginnings of Bitpanda to now, I mean, in the beginning, our customer base was completely different kind of people.

Christian TrummerGUEST
I would say it's where tech people who had their own board at, they talked about how to keep a private key safe.

Christian TrummerGUEST
So you went on the platform, we offered you a price for Bitcoin and in the buy flow, you had to enter your wallet address.

Christian TrummerGUEST
So we only sold Bitcoin to people who already had a wallet, their own wallet.

Christian TrummerGUEST
basically and over the last 12 years that changed a lot because now the customer base is more this retail users which they just want to invest in Bitcoin and other crypto assets they want to have some exposure in this type of assets, but they don't want to take care about their private key or how to keep their own board, for example, and safeguard that.
C
7:51Ciaran LyonsHOST
So how do you see, you know, this whole AI trend moving for the retail investors do you think it's going to get to a point then when ai is just going to be doing their trades for them and retail investors are just going to be sitting back and kind of just hoping for the best with ai yeah