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Chris Shrader

Chris Shrader

Singer

Aug 3, 2026

6:03
From late in the 1990s to now- What is the difference between customers then and now, and how has that changed over time, evolved, and how have you have to evolve with that?
6:16
For us, the industry's changed.
6:18
Back then, you know, like in the fall and spring, people would change out closets, and we would have a room full of clothes stacked up just waiting to be checked in and store them for the season.
6:28
No one does that anymore.
6:29
They've got more closet space, and they don't have...
6:31
You know, they get rid of clothes, it seems like, more often.
6:34
But as far as the customer themself, you know, it's the old 80/20 rule.
10:04
Can you kinda just tell us about how your strategy has been for that and how long you guys have been doing wedding gowns as a service?

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