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Chris Rigoni

Internet personality

Aug 20, 2026

8:42
So how do you get to start thinking about what strategy is when you haven't had to do it before?
8:48
So I think the interesting point of that is that I think they do have strategic thinking.
8:55
It's just very narrowed in the areas that they are most comfortable with.
9:00
So they are very good strategic thinkers for commercial, if they're very focused on commercial within a certain region or market.
9:10
They know what works and what doesn't.
9:13
They know what they're trying to accomplish, and they're very good at doing those things in that very specific market.
9:19
I think strategy becomes more difficult when it's an area you're not comfortable with and you're not very either educated on or that has a certain amount of uncertainty that comes with it.

15 MINS LATER

24:30
What's the one question a community institution CEO should be able to answer before pursuing an outside innovation relationship?

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