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Chris Kennedy

Chris Kennedy

CEO and co-founder of Astrafuse, a software and services company helping home improvement and home services businesses turn ad spend into booked jobs.

Sep 22, 2026

AmosHOST
5:20
What should business owners understand about customer acquisition costs?
5:24
Well, in advertising, the advertiser or the person running ads, the one that is willing to pay the most for the customer is going to win.
5:32
It's an auction at the end of the day.
5:34
So you have to be able to come up with a number that you can afford, and you don't have to be - y- like you can win leads in the marketplace or you can win customers in the marketplace by not being the top bid for the attention on these ad platforms.
5:47
But normally what you want to do is you wanna work backwards from like what is your average sale? And if you're a roofer, your average sale might be $15,000.
5:57
Um, and you have to be able to give up a certain percentage of the profit of that job to put into advertising.
6:04
Um, there's no hard number.

9 MINS LATER

AmosHOST
15:25
Thank you.

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