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Chris Hutchins

Chris Hutchins

Christopher (Chris) Hutchins is a healthcare AI and data strategy executive, Founder & CEO of Hutchins Data Strategy Consultants, and host of The Signal Room podcast.

Jun 18, 2026

14:04
... 'cause defensible is a word that gets thrown around, and when you say a decision is defensible, what specifically has to be true, say, the night before somebody asked that question?
14:18
Y- you, you have to have the, the clear decision pathways set out.
14:25
So decision support's always been something that, th- that's been part of what organizations do, and like, uh, particularly in, in the years I've been around healthcare, I've seen this a lot.
14:36
Um, but I inherited a system at one point, it was being used for charge capture, and it was actually connecting to an OR schedule and connecting to a billing system, connecting to a patient demographic, um, system, and it was making decisions on whether to generate a case or not.
14:54
And it's for this, a system that was actually inside of the ORs.
14:57
And when I started to look at it, I said, "Well, how do we know why something gets a case versus doesn't get a case?" And a technical wizard is sitting there explaining the whole thing to me.
15:11
Like, "Well, well that's great, but what happens if something goes wrong and I need to understand how that decision got made? Where is it?" "Well, it's in the code." I'm like, "Well, that's not a, that's not a good enough answer." Um, I'm not gonna have an engineer from the legal team go look at that code.

9 MINS LATER

24:16
But how do we maintain, how do you maintain safety when you're going 400 miles an hour?

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