But how much of that... starts also just with our own emotional state as a person before i'm even front of the professional guy in the in the office

great question francois because you see before you can before you can take on anybody else's stuff or work with anybody else's stuff you need to understand what your stuff is right so Yes, you are human.

You are going to make mistakes.

You do have emotions.

But if I'm a client of yours and you're my financial advisor, how can I trust you if you don't even trust yourself? So it has to start with you trusting yourself first.

And I know you love this point or this topic.

It starts with responsibility.

Just how do I take responsibility without saying, no, I'll take the blame, I'll take the blame?