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Chris Addy

Oct 9, 2026

speaker_4UNKNOWN
25:41
It's
25:50
a good question.
25:52
I think what we try to get clients to do is to build these systems so that it becomes ingrained in the organization that it becomes a part of the culture and that it is Maybe it feels formal.
26:09
But our hope would be that it's the culture.
26:10
So it's not incumbent upon a certain leader.
26:14
If that leader leaves, that it's still just the way that the organization works and thinks and acts.
26:21
But I do think, I mean, as a frontline worker or as a staff member, to make sure that you're going out to see, you're not just staying in the headquarters, you're dropping out and doing site visits, seeing how the kids are interacting with the staff or the families are interacting with the staff or whatever, I do think that there's a ton of value.

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43:03
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