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Chloe Long
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Sep 22, 2026
From Brand Issue to Public Policy Crisis: Tackling the Evolving Counterfeit Threat
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13:29Willard KnoxHOST
Relatedly, so how do you, this may be a math question, but how would you say, you know, how does the ACG, how do you measure, you know, the impact of all these, the success of these efforts? Is there a way that you quantify it or measure it? And how does the ACG think about things like impact, progress, where to focus resources based on, you know, this is working, this is not working, this could work better and all the things you just described?
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13:52Chloe LongGUEST
Yeah, I think demonstrating kind of ROI in an anti-counterfeiting strategy or demonstrating impact is something that is really challenging because there's a lot of different metrics that brands will use.
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14:02Chloe LongGUEST
They'll look at things like how many products have they seized in a year? Like how many listings have they removed from platforms? How many websites have they taken down? How many border force seizures have there been? And there's all these kinds of different metrics, but arguably that could be a good thing or a bad thing.
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14:18Chloe LongGUEST
It could mean that there's an increase in products coming in, or it could mean an increase in law enforcement targeting the products coming in.
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14:25Chloe LongGUEST
So it's often hard to really understand what that metric is telling you about the scale of the issue for your brand.
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14:34Chloe LongGUEST
I touched on the fact that I think it's really important for us to be more preventative in nature.
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17:16Willard KnoxHOST
So what would you say gives you most optimism about that global fight against anti-counterfeiting?