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Chi Nguyen Rettig

Chi Nguyen Rettig

Chief Technology Officer of LEAD North LLC; healthcare interoperability architect with 25+ years experience in FHIR, HIE, and payer/provider systems.

Jul 1, 2026

2:19
Hmm
2:19
... uh, both parties or both entities, and how do we bridge that gap? Um, I think the easiest way to, uh, the easiest way to understand what, what, uh, what I see as, as this, uh, you know, payers are, are from Mars and, and providers are from Venus sort of, uh, misalignment or, uh, or gap is that, uh, the data's the same, but different things or different, uh, processes are important to either side.
2:47
So for instance, on the clinician or the provider side, it's about care delivery.
2:53
And so the data, uh, the patient data is there to, uh, be able to, um, provide better care for the patient.
3:00
And so there's information to support that.
3:03
Now, that same or very, uh, looks like that same set of information is available or used by the payer or the health plan side, but they are, um, looking at claims and risk adjud- uh, adjudication and billing.
3:18
And so the types of, at the very low level, the types of identifiers, um, that they need, the types of, uh, data elements that are meaningful, um, may be slightly different even though they seem like they're the same on the surface.
5:00
Mm-hmm.

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