
Charlotte Stuart
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Aug 10, 2026
Pathway to Excellence: The St James's Story
3:13
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13:17

Charlotte StuartGUEST
The process included an application, a large document submission, and a nursing survey, and the nursing survey required 60% participation.

Charlotte StuartGUEST
And from a results perspective, we had to have 75% of nurses agree or strongly agree with, uh, with the questions that were asked.

Charlotte StuartGUEST
So, it was certainly a much bigger piece of work than we initially anticipated, so it wasn't just about doing the document, but it was really about trying to capture what it was like to work as a nurse in, in St. James's.

Charlotte StuartGUEST
So, we identified six writers to divide up the six standards, so that was leadership, shared decision-making, uh, safety, quality, professional development, and well-being.
9 MINS LATER

Marie KilduffHOST
And what does that look like in everyday reality on the wards, and how would you know that's happening in James's Hospital if you walked in and walked through a ward?