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Charlotte Reid

Lawyer

Sep 21, 2026

41:44
How do you find that when you're watching that as the social media manager aspect?
41:52
again it's kind of a hard one because again it's kind of managing expectations and that sort of thing and then you've also got people that are in the group that maybe they're going there for their initial research like everyone's at different points in their journeys and I think the one thing as well is every single person's journey is individualized to them um so yeah I think it's It's a hard one, but like you say, we are very open, transparent.
42:21
We're not going to be turning off certain things because certain things are said.
42:25
I think we are quite good at making a point of contact with anything that is addressed or raised by certain patients.
42:32
I think the team are brilliant at getting in touch if there is any issues or anything like that.
42:37
But I think it is just... being quite honest and making sure that everyone's addressed.
42:43
And

21 MINS LATER

63:32
I'd

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