He has joined us at the Union Square Market Street Muni Station to talk specifically about Fix-It Week, our program for planned periods of extended maintenance hours over the course of a week or a weekend.

We will shut down the Market Street subway, for instance, three hours early, and it gives opportunities for teams to focus on critical repair and kind of bring in other utilities other city departments in some cases but definitely the sfmtas teams like shifting them from day shift swing shift and bringing them and focusing them on the hours of uh when we're shut down you know on any given night say in the subway we may only be shut down for three hours 21 hours of operating three hours of work and some of that work is just getting to the location in a confined space to do that picking up a couple of extra hours a night you know one week of this maybe quarterly throughout the year we're able to double the amount of hours in the week we're able to you know achieve anywhere from 2500 to 3000 employee hours when we schedule programs so that we can get as much and maximize the efficiency as possible when we're when we're working

Drain tells us the Fix It Week program is about seven years old, but really hit its stride in 2022 and is still going strong.

I'm really proud to work with a team of innovators, problem solvers, and our own mayor just visited the subway with us on a tour.

It was fantastic.

I think he's taken notice.

I know the city has taken notice.

There are so many things that really have contributed to our on-time performance and our approval ratings at the SFMTA.