
Chantell Hammond
Founder of Strategy Square and business & marketing strategy coach who helps short-term rental operators and small business owners build effective marketing strategies.
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Aug 26, 2026
132 - What I Never Knew I Needed with Chantell Hammond
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18:07

Marissa GroverHOST
But I want you to share what your experience looked like bringing on a virtual assistant, and why you chose to go that route.

Chantell HammondGUEST
First of all, I chose to go that route because I met you, and I was working with you in a marketing capacity.

Chantell HammondGUEST
And one of my favorite things about being in marketing is how much it has helped me learn [laughs] about different businesses, because I do help businesses in a lot of different industries.

Chantell HammondGUEST
And you were the first person, which is actually funny, because what you do is very similar to what my husband does, [laughs] but he works at the corporate level, and you were working with small business owners.

Chantell HammondGUEST
So for whatever reason, just talking with you helped me understand how all this operations stuff was very applicable to my small business.

Chantell HammondGUEST
It was stuff I knew and I understood, but I, in my brain, it just didn't apply to me.

Chantell HammondGUEST
It, my business was so small that there was no reason for me to have someone else help with this or anything like that, hire people to help me with it, because it's my small business.
12 MINS LATER

Marissa GroverHOST
That can happen for you, but I don't have 40 hours worth of work to give to somebody," or, "I'm just not sure that I could really use them." So tell me about what your VA does for you in your business.