
Catherine Albright
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Jul 21, 2026
Thriving Through Disruption: Digital Strategies for a Changing Market
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6:38Dean JenkinsMODERATOR
What is really, if you look at the last three years, what are some of the things that you're hearing in the market?

Catherine AlbrightGUEST
Just the amount of change over the last three years, I think we can all agree, has been monumental.

Catherine AlbrightGUEST
At Columbia, we really focus, though, on the client, right? So taking those changes and ensuring that customer experience is optimized, much like Matt said in his opening comments, just really focusing on that client experience.

Catherine AlbrightGUEST
Three areas, and similar to Rob, our first thing that I've seen a lot of change around is just the embedded banking, open finance capabilities.

Catherine AlbrightGUEST
So often over the last several years, banks have really dictated sort of you know, come to our channel, come to our portal, bank in this manner.
9 MINS LATER
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16:23Dean JenkinsMODERATOR
So I'd love to hear what is a best-in-class treasury management sales team actually look like?