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Cat Chalpin

Cat Chalpin

Owner of Pop In Laundry in Poughkeepsie, NY, and laundromat-industry podcast guest on marketing and first-time store ownership

Oct 15, 2026

16:56
How do you navigate that process? And did you sit through a lot of, you know, demos and meet a lot of people, try to decide which way to kind of steer the technology?
17:05
Yeah, of course.
17:06
There are a lot of demos that I sat through.
17:09
And one thing to keep in mind, too, is like the laundromat industry is about 30 years behind in technology with everyone else.
17:15
Just because of the nature of the equipment, it lasts 15 to 20 years sometimes.
17:22
So if you're looking at a store that was built 20 years ago or even 10 years ago, these aren't having touchscreens.
17:29
These don't have those like tap to pay.

7 MINS LATER

24:06
But how did you get involved and start in the process of, OK, now I get these people in here and here's how I'm going to do it.
6:03
Tell us what that journey was like for you and share as much or as little as you'd like to.
6:08
Yeah.
6:09
So, I mean, and it was a timeline from what I understand.
6:12
And I wanted a laundromat as soon as I could possibly have it.
6:17
And this was going to be my easiest way to get it.
6:21
So I started thinking about laundromats in January of 2025.
6:27
That's when I saw someone unloading quarters, you know, famously, everybody's like, that looks so cool.

24 MINS LATER

30:59
Tell me about that.

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