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Carolyn Pollack
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Apr 27, 2026
How to build brand elasticity to reshape perception
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1:29Natalie KellyHOST
How have you diagnosed that loss of relevance with the brands that you've worked with, and what did consumer feedback reveal about what people actually valued?
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1:39Carolyn PollackGUEST
I think, you know, one of the things that gets challenging, especially in the world of retail, is, um, that it's a very easy, slippery slope to get on, where you start with a discount, um, you see the imp- uplift that that gives you in sales.
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2:01Carolyn PollackGUEST
You're suddenly now you're competing against this additional volume that the sale and the price, um, brings you.
15 MINS LATER