
Caroline Chumakov
VP, Research & Advisory at Zero100 and former Gartner supply chain analyst, covering supply chain talent, AI adoption, and digital transformation.
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Sep 8, 2026
Closing the Gap Between AI Conviction and Execution at Zero100 Live EU
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Caroline ChumakovGUEST
There's so much interest, especially for those that are far ahead of the pack on agentic AI and how you make sure that you're pushing your AI roadmap forward, but also still maintaining or maintaining.

Caroline ChumakovGUEST
safeguarding what allows your people to make great decisions within your organization.

Caroline ChumakovGUEST
We've worked with a food and beverage organization that has implemented nine different AI agents in sourcing and procurement.

Matt DavisHOST
The people side of metrics and the shared measures, if you could reflect on that, and then Laura, maybe unpick a little bit how we laid out this idea of the new metrics for the new end-to-end as maybe the path to finally break down functional silos in a meaningful way.
Are AI Layoffs Really About AI?
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Caroline ChumakovGUEST
And then growing roles might become NPI planners, IBP leads, even, I think, an emerging title we're seeing is AI supply chain orchestrators.

Caroline ChumakovGUEST
So planning, because it's so embedded across other functional areas of operation, it's this natural orchestrator, you might see planners that are seated across and are responsible for supporting multi-agent systems for the organization.

Caroline ChumakovGUEST
I think in sourcing, you know, we're seeing a shift away from contract managers, very transactional procure-to-pay or operational staff, pricing specialists, you know, forty-plus percent, even in some cases more than sixty percent of leaders are expecting decreased demand for these areas.

Caroline ChumakovGUEST
I think, though, on the flip side, where there will be growth and investment is on supplier relationship management roles and then global trade compliance managers, right? Being able to anticipate shocks before they hit the system and of course, being able to build deeper relationships with suppliers.

Caroline ChumakovGUEST
From a frontline perspective, you know, if we look at manufacturing and logistics, I think, yes, you may see these kinds of decline in demand in machine operators, material handlers, maybe unloading associates, route planners, very tactical execution-oriented roles.

Caroline ChumakovGUEST
But I think equally, there is a growing demand for specialized individuals.

Lauren AcobaHOST
But entry-level talent today will be the leaders of tomorrow, so how do we think this will play out? Are we eliminating this layer entirely, or are we just fundamentally changing how we think about entry-level talent and their role in the organization?