
Carol Scott
Museum consultant and Executive Director of Carol Scott Associates; Chair of the ICOM-IMREC Academic and Programming Board and host of the podcast Museums: The Big Issues.
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Sep 9, 2026
Bonus Episode: Donna Hughes and Carol Scott - Equipment Managed Services in the UK
7:53
8:10
8:18
23:50
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7:43And I suppose moving us nicely on from there, Carol, how does the managed service model work within your center, and how different is it compared to what you've had before?

Carol ScottGUEST
So one of the attractions of going to Oxford was that there was already a managed service contract in place, and the, the one in Oxford is, um, covers both radiotherapy and radiology, so it's a big contract.

Carol ScottGUEST
Um, radiology in the rest of the trust, which has three other sites, um, is not part of that managed equipment service.

Carol ScottGUEST
I think initially, um, I had no experience of a managed equipment service, and I, I looked at the contract and I thought, "Well, this is gonna be straightforward." You know, we have a, a replacement program, so it's, it's all timetabled in.
15 MINS LATER

Jo McNamaraHOST
So looking at kind of future planning then, do you expect that the demand for radiotherapy is gonna increase, and will you then be able to kind of support that increase and without necessarily impacting negatively on waiting times?