Mm.

And compared to the national percentiles, we're about here at Highland, specifically.

In the ninety-seventh, ninety-eight percentile.

I'm from Oakland.

I was born and raised here.

I also did Teach for America in this community, and so it's a very personal problem to me that people are coming- Seeking emergency care and leaving without getting to see a provider.

Um, and so we as residents actually banded together and tried to adopt a design thinking approach, which you may be familiar with from your experience in business communities.

[laughs]