Back in the day, right? In the

AI world, that's eons ago, right? That's like two decades ago in the AI curve, if you use that as a time perspective on this.

But I was noticing that the news media outlets were frequently mentioning AI.

It was just everywhere, suddenly, it seemed.

At the same time, our company was experiencing a bit of a downturn in our key performance indicators, our KPIs, the ones that we paid attention to, like our Average length of stay, our number of authorized days we were getting from insurance companies, our against medical advice departure rates, which you wouldn't think would be related to this, but certainly an important key performance indicator for us.

Successful completion rates.

All of these metrics that I think a lot of people in our space pay close attention to.

I guess, what kind of process did you go through, or was it all pretty pristine when you started with the AI tools, or did you have to do anything to go in to make sure everything was clean and structured?