
Brian Teach
Head of Product Development at 1st Phorm, the premium supplement and fitness apparel company, with over 15 years at the organization.
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Aug 11, 2026
#189 Brian Teach
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J
41:44JeffHOST
And, um, what has been the most, like, you know, what has been the biggest challenge with trying to train, you know, somebody who's new to, you know, running a supplement store on getting them to understand that aspect of really, you know, seemingly thinking long term with every person they meet?

Brian TeachGUEST
W- I mean, I, I think it's getting them to, uh, everybody only has so much time and energy, right? So making them understand that this energy that you're going to put into, it may only be one customer.

Brian TeachGUEST
You know, it, it's worth it because that one customer can turn into two, and they're like, "Ah, this is just crazy.

Brian TeachGUEST
Like, I've only had one customer today." And, and then they, you know, take a play off on that single customer.

Brian TeachGUEST
You know, a-and making them understand that that one customer is as important as, as if you had 10 customer, you know, you're gonna need one to get to 10, and you're gonna need 10 to get to 20, to get to 30, to get to 40.

Brian TeachGUEST
And making them understand that, like, that energy is, is absolutely worth, worth it to put into that person to grow your business is, you know, it can be challenging at times, especially if they've had their, had their, um, balls kicked in for, you know, multiple days or months in a row.
30 MINS LATER
J
73:17JeffHOST
Mm-hmm