Brian, like, tell me how, what you're seeing with that feedback from the customers, how does, how is it presented to you? And then how do you sort of take that and make it into actionable stuff for the charter steel?

Yeah, for sure.

So those surveys were important to us.

Those are annual surveys.

We also do a monthly CSAT survey out to our customers.

Our marketing team has reached out to various segments to gather more targeted VOC over time.

But again, really turning it around into actionable items.

How will the eventual customer portal make it better?