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Brad Hackett

Brad Hackett

Trucking driver recruitment and retention expert; Director of Recruiting at Jett Express and FreightCasts podcast guest.

Sep 24, 2026

39:14
Are you guys leveraging data in recruiting and turnover and operations and utilization to enhance the experience and then packaging that as part of what you're selling to the American truck driver is why they want to be part of that family?
39:29
A hundred percent, Charles.
39:30
I've had the privilege of working with extremely large organizations in the past, and now I'm working with a smaller fleet and being able to bring that experience, bring that network and those systems.
39:43
If we're going to recruiting and safety, we use a system called Double Nickel here at Jet Express.
39:49
If you use double nickel, 10th street, whatever to manage your drivers, the effectiveness of the cleanliness of that data and how you manage it, regardless of the size of the organization.
40:01
you have to train your team to have clean data in your systems so that you're collecting that right data to make those smarter decisions over time.
40:11
And that's one thing that has been great success for us here is looking at that data, seeing what's winning and adjusting our approach over time.
42:26
Do you think that you get some advantages with being smaller that you weren't afforded when you're on the bigger side of things?
39:14
Are you guys leveraging data in recruiting and turnover and operations and utilization to enhance the experience and then packaging that as part of what you're selling to the American truck driver is why they want to be part of that family?
39:29
A hundred percent, Charles.
39:30
I've had the privilege of working with extremely large organizations in the past, and now I'm working with a smaller fleet and being able to bring that experience, bring that network and those systems.
39:43
If we're going to recruiting and safety, we use a system called Double Nickel here at Jet Express.
39:49
If you use double nickel, 10th street, whatever to manage your drivers, the effectiveness of the cleanliness of that data and how you manage it, regardless of the size of the organization.
40:01
you have to train your team to have clean data in your systems so that you're collecting that right data to make those smarter decisions over time.
40:11
And that's one thing that has been great success for us here is looking at that data, seeing what's winning and adjusting our approach over time.
42:26
Do you think that you get some advantages with being smaller that you weren't afforded when you're on the bigger side of things?

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