Do you think trust is important? Uh, how has it worked for you? How do you consider trust?

Hmm.

Uh, I will start from that point.

My grandma and grandpop, he told me things.

Uh, "Don't start do things if you don't know how to do it, because your lack of knowledge can cause really problems for the others and loss." So, uh, this is about the responsibility for me, um, because I am, I always was responsible for whatever.

I did the job or my guys did the job.

Uh, if someone failed or, uh, yeah, any way failed with no, with the communication or with handling the job, doing the job, um, taking care of the, um, preparations and all this, the results and consequences always came to one point, to one person, me.

Um, did people let you down, or was it difficult to maintain trust over those years while you were working in the tiling business?