no he's great we love we love him coming on the show all the time for really 14 years but uh so talk to us what uh what after 66 years what what was it like to make this huge transition and sell the store

Well, I'll tell you, it is a very, very bittersweet journey.

It's been in our blood for, like you said, over 66 years.

And it started out with my father in 1959.

He used to milk cows on his dad's dairy farm.

And he wanted to do something different.

He did not enjoy doing that.

What made the people at Jack Kane Ford so special?

Could you tell us a little bit about what you strive for with the customer experience and the customer journey?

yeah so you know and that's one neat thing about having having a store that's been around for so long and and having employees here who care about it a lot of people talk about customer experience and satisfaction at dealerships but There's nobody that will go more above and beyond for a customer.

We take it to an extreme.

And from the time they walk into the door and they get greeted with, not, can I help you? Or what are you here for? It's welcome to Jack Kane Ford.

It just makes the customer feel welcome when they come in.

And then instead of going out and looking at a vehicle right away, they take them to their desk.

And at the desk, every customer has a monitor of their own that when the sales consultant starts telling about the Jack Kane Ford difference, they can see it on the screen there.

OK, if I come over and dust off some of my.