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Bill Hanna

Bill Hanna

Aug 12, 2026

16:35
How do you build that environment where the team is able to make those kind of decisions together about, you know, what are our priorities? How do we stay focused on the things that we need to stay focused on? How do you create the conditions for them to do that function well?
16:54
I think you asked two questions there, Mark.
16:56
One is, how do you make decisions within the organization and how do you stay focused on the important decisions? Which I feel like are two related points.
17:07
I think so often in Medicaid roles, The time sensitive, the urgent decision, the deadline driven decision, whether that's CMS or the secretary or the legislature can push out the important decisions.
17:23
And often as a Medicaid director, you have to deal with the urgent decisions.
17:27
ones because they're political in nature, they're high risk in nature.
17:31
So one of the things I did to sort of keep focused on the important was I had another person on my team to help remind me to go back to the important decisions.

8 MINS LATER

25:56
Bill, I'm going to start with you because you actually have recently practiced this as you transitioned.

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