
Bevan Colless
Founder and physiotherapist of Asia Physio and The Colless Group; operates 15+ clinics across Japan and Singapore specializing in sports physiotherapy and knee injury management.
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Jun 5, 2026
The Business of Allied Health - Episode 12: Bevan Colless
15:26
15:42
16:18
16:30
B
15:18BarryHOST
So what's one key metric you measure in your physio businesses at the moment in your gym and all the rest of it?

Bevan CollessGUEST
We have become a little bit KPI obsessed since we have gotten a lot more organized and got a lot of different KPIs and we do reporting where everybody reads out their KPIs, managers or individual physios.

Bevan CollessGUEST
I think for me as a business owner, it's mainly just revenue and now we're getting a bit of a clearer picture on our expenses and our pillars of businesses it was always a lot we didn't really know the profitability of each client because all the money was going into one bank account and was going out of the one bank account it was really hard to track but that's been a major goal of ours so now we're tracking EBITDA but probably the Interesting one that we're about to roll out, which I think is going to be a winner, but a little bit of work involved in collecting it, is the percentage of your patients who are seeing another physio.

Bevan CollessGUEST
Because I'm quite big on having a cohesive team rather than every physio running John Smith physio inside Singapore physio or Tokyo physio.

Bevan CollessGUEST
the mentality that I saw this patient for the initial, therefore they're my patient and we're in an exclusive relationship and that patient can't see anyone else but me.
B
20:00BarryHOST
I'm probably not super proud of