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Betsy Gardner
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Sep 9, 2026
Trust, Talent & Taking Up Space with Betsy Gardner
3:17
3:30
3:41
3:48
3:59

Betsy GardnerGUEST
Prior to Mothercare's going out of business, I thought one of the most stunning features of Mothercare's business history was that it had an all-male board for a company that sold products literally to mothers to help them raise their children.

Betsy GardnerGUEST
Now, of course, there were men making some purchasing decisions in that environment, but primarily, those purchasing decisions were made by women, and they had absolutely none of that reflected on their board.

Betsy GardnerGUEST
So that's an example of the type of, of soft skills gap that, that's missing, and we actually can put a price tag on it.

Betsy GardnerGUEST
Right now, last year it was measured that soft skills failures in the US accounted for a $1.3 trillion productivity deficit.

Betsy GardnerGUEST
So these are not HR fluffy things that we should be focused on like teddy bears and kittens.
10 MINS LATER
