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Bennett Maxwell

Bennett Maxwell

Oct 20, 2026

22:39
It's just
22:39
AI.
22:40
So then you think, okay, that's what we did with Jen.
22:43
She was over appointment setting.
22:45
Now you're not calling anybody.
22:46
You're just monitoring how is the AI calling them? What is that skill like? And monitoring all of the transcriptions for both the calls as well as the chats back and forth.
22:58
And then...

6 MINS LATER

29:09
everyone access to quad? Like everyone's got access? Yes,
27:01
What was going on in your mind? Tell us what you want us to know.
27:06
Yeah, Dirty Dough, what do I want you guys to know? I learned a lot from Dirty Dough.
27:12
The story in a nutshell was I jumped into a new industry, franchising, not knowing much about it, but with the mentality of, hey, what can I not learn? Or can I not hire who's already learned this, right? Within two years, we had some good growth, opened up about 100 locations, just over 100 locations, sold 400-something franchises.
27:34
went through a big lawsuit, lost a lot of money, raised just shy of $10 million.
27:41
Again, all of this is like two and a half years, all of the stress in the world.
27:45
Exited that with the lesson of, okay, well, what didn't go well? How can I play for my strengths? And the strengths were, well, we sold really well, but what we didn't, is after we opened up 100 franchises, we closed two dozen of them.
27:59
So how can I just now sell for franchise brands that aren't growing but are already established? And that's what I did with FranchiseKey, and that was my transition.

19 MINS LATER

46:55
What's on the dashboard? Yeah.
38:50
I feel like you kind of gave two different, you know, both of them, which is the right way.
38:56
Um, architect plans down and nobody does that because you don't know how to do it.
39:01
And I'll tell you how to do it.
39:02
Here's the secret after watching a million videos on AI engineering.
39:06
The reason why AI is why you don't like an AI is it hallucinates.
39:10
That's one of the reasons it gives you false positives, right? That's another one of the reasons it's done.
39:15
It's not done.
43:32
What are the other? That's just
2:09
Is that right? So before, let's go back further than what gave you the confidence, right? And also probably the capital to go, to go execute on something like this.
2:18
Yeah.
2:19
I'm going to go back a lot then.
2:20
So raised in Utah, seventh of nine kids, seven boys, single mom.
2:27
There's a lot going on all the time, right? And I was always selling shit with my brothers and like just learning how to go, you know, solve issues.
2:36
Like if you want to pay for football camp, it's 200 bucks or go cold knock businesses and sell a banner.
2:42
And I was the only one on the team that did it.

6 MINS LATER

8:57
So now you've got, you've got your, so what, how quickly did that second location for dirty do happen?
39:00
And it's amazing how many terms the general public picks up, but... doesn't really understand it, right? In practical everyday business language, what is an AI agent and how is it different from simply asking chat GPT to complete a task?
39:18
i think that's the main question people have chat gtp has access to it's an llm a large language model which is basically the average of everything gets read right so you typically get average responses but it's still genius and everything and then you can say well no i don't want the average i want an expert opinion or whatever and you can kind of massage it but every time you start a new thread every month updates come out and it gets a little bit better at memory but it's pretty limited.
39:42
When you move to an AI agent, what you're doing is you're saying, this is gonna be the brain, but it's an AI agent harness.
39:48
So I'm now gonna ask ChatGTP what to do, and rather than it just living inside of this little, you know, my app, it's now on my computer and can do actual work.
39:58
So I'm gonna ask it to do something, and now it has access to my tools.
40:02
So it could log onto my Facebook, into my Meta account.
40:04
It could run my ads.

11 MINS LATER

51:27
What would a realistic first 30 days look like if they decided to embrace either your services, you know, relative to franchise stuff or Aveda or, you know,
1:55
Yeah.
1:55
February, February.
1:57
I, uh, I probably spent, yeah, a few hundred hours.
2:01
Right.
2:02
So I've been doing franchise development for, um, I started my franchise development company after I sold dirty dough almost two years ago.
2:11
And last year, started selling some franchises for a business called Glow Tanning.
2:14
Went really well.

13 MINS LATER

15:38
know what i mean so there's just no there's no chance in hell that a company that's not operating on ai in the next few years is still going to be around

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