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Benjamin Basso

Aug 19, 2026

6:50
So how do you translate, like, the idea behind AI into something that people can actually use?
6:57
Yeah, I mean, I think smart search is a great starting point, right? And the thing that I always say, um, to, to folks is that, you know, we, we've, you know, search has become commoditized in many fronts where, you know, before it was Google and eve- nowadays a lot of people are using LLMs to just search what they're looking for, and they've done so very much.
7:17
And what's changed dramatically is that now people ask questions and they search for things not in a keyword search, but they look for things in a semantic search.
7:27
So like, "Give me all the issues that have occurred in the last 10 days at schools," you know, in some, in their system.
7:33
And they're like, "Okay, that..." It's smart enough to be able to pull out that information.
7:37
Now, in order to do that from the smart search point of view, you can use AI, uh, to be able to, you know, retrieve that information more intelligently these days.
7:45
So s- even though search has been, you know, uh, you know, f- people thought that this was a done deal and this was something that was, you know, we, we, you could actually, um, it was, it was already a solved problem.

10 MINS LATER

17:37
It's not that you shouldn't try, just understand the difference between a pilot and a proof of concept and an enterprise piece of software that has to work for hundreds, thousands, tens of thousands of users.

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