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Ben Serven

Ben Serven

Aug 19, 2026

1:26
In your experience, what is the difference between a company that is successful and one that is not successful when it comes to building out and automating their processes?
1:36
Such a great question.
1:37
And there's like 10 million things to talk about here.
1:40
So let's jump in.
1:42
OK, so I think a first key thing that one that we need to think about here is your belief system.
1:52
Right.
1:52
The way that we operate in the world all happens on the basis of what we believe.

23 MINS LATER

24:35
So you can easily, because there's nothing written down, you can easily sway your decision making, which is not a good thing, especially in property management.

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