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Ben Perreau

Ben Perreau

British entrepreneur

Jul 14, 2026

7:08
What do you get out of it as an organization?
7:10
I think every HR leader and functional leader is on a quest to find out more about their organization, both in terms of the business and also what's going on.
7:19
Many times we've turned to what I call the more traditional tools, surveys, all hands, performance cycles.
7:28
Those are all great ways, very well-established ways for us to understand more about what's going on at both an individual group enterprise level.
7:35
But they all have their own challenges.
7:38
A survey can be a set of results you get a quarter behind the actual data, but also it can be biased by the fact that self-reported data is inherently biased because you have to go through the cognitive processing of deciding what it is you want to say.
7:52
All hands are great, but the loudest mouths tend to talk, [laughs] and the quietest ones don't tend to say as much.

25 MINS LATER

32:38
On that ROI question, what would you want HR leaders to be thinking about when they're measuring ROI on something like this?

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